Lori Tiede joined the department in 2016 and manages content for the department's website and intranet including writing, photography, graphics, and web UI.  She collaborates closely with the department's web developer and communications manager to support initiatives and projects focused on system quality and usability.   Before working at the University of Washington, Lori managed IT and web projects within the Washington State Community and Technical Colleges System for more than 25 years.  Recent work includes working with Edmonds Community College to streamline and relaunch a unified IT Service Desk utilizing ITIL service management methodology and practices.  She also led many enterprise projects as Director of Technology Development Services at Bellevue College for many years and was successful in adopting a college portal and integrated document collaboration system using Microsoft SharePoint, developing and transitioning the college web management platform to a WordPress, and developing many custom web applications to support college business.